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- May 19, 2022
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Spent a fair amount of this morning doing an email conversation with the outfit from which I got my new furniture. It was interesting and I'm actually giving advice as to how they are doing their on-line stores.
DANG! I now totally hate my new entertainment center... Just kidding but DANG! Sort of looking for an end table that would match and go next to my easy chair and they don't do end tables. I have been working with them about this and they are quite receptive. If they had end tables they could sell 'room groups' at like 5-10% discount over buying individual items. They would easily make up the discount by selling more units.
Anyway their support is really nice and they requested images of what I have to see if they can find an end table that would fit. That is REALLY good support! They are also sending me the USB power cable and another remote for a lighting strip I ordered for free even though the issue was my fault, not theirs.
Here is the 'DANG' aspect. They do things weird with having their main store page, an Amazon store page and a New Egg store page. That is fine but they sell different items on each store when they should be selling everything on all three. The following entertainment center is a modified version of the one I got but 'DANG!'. It is only sold through their Amazon store which is dumb. I still really like the entertainment center I got but, if I had known about this it would be in my living room right now. The fire place is some sort of LED/laser system but is also a space heater rated to cover 400 square feet. Fire place lighting and heat are under different controls and I doubt that I'd ever use the heater but still, DANG!
Mayhaps their not duplicating products on their different stores is a cultural thing, I really don't know but just realized yesterday that they are a Chinese company.
It is actually tempting to, in the future, use the current unit in my bedroom as a low dresser and putting this in my living room. The center 'fire place' has many settings as to colors including a much more natural flame.
DANG! I now totally hate my new entertainment center... Just kidding but DANG! Sort of looking for an end table that would match and go next to my easy chair and they don't do end tables. I have been working with them about this and they are quite receptive. If they had end tables they could sell 'room groups' at like 5-10% discount over buying individual items. They would easily make up the discount by selling more units.
Anyway their support is really nice and they requested images of what I have to see if they can find an end table that would fit. That is REALLY good support! They are also sending me the USB power cable and another remote for a lighting strip I ordered for free even though the issue was my fault, not theirs.
Here is the 'DANG' aspect. They do things weird with having their main store page, an Amazon store page and a New Egg store page. That is fine but they sell different items on each store when they should be selling everything on all three. The following entertainment center is a modified version of the one I got but 'DANG!'. It is only sold through their Amazon store which is dumb. I still really like the entertainment center I got but, if I had known about this it would be in my living room right now. The fire place is some sort of LED/laser system but is also a space heater rated to cover 400 square feet. Fire place lighting and heat are under different controls and I doubt that I'd ever use the heater but still, DANG!
Mayhaps their not duplicating products on their different stores is a cultural thing, I really don't know but just realized yesterday that they are a Chinese company.
It is actually tempting to, in the future, use the current unit in my bedroom as a low dresser and putting this in my living room. The center 'fire place' has many settings as to colors including a much more natural flame.
