My mother used to be a doctor's receptionist many years ago. This was before computers and repeat prescriptions were hand written, usually by the receptionist, and all the doctor had to do was sign it. She tells me that this conversation was very common:
patient: I want a prescription for my tablets
receptionist (looking at patient's file): which ones do you need?
patient: the white ones
receptionist: what are they called?
patient: I don't know, they're white and they have a line on them
receptionist: you are on six different tablets, what are the ones you want for?
patient: I don't know, the doctor just told me to take them
receptionist: well I've been through the book and four of your six tablets are white. Can you bring the old pack in to see what it says
The patient usually got very cross at this point as he didn't want to go home and come back again, and expected the receptionist to know by some supernatural sense what he wanted.
And I heard a very similar conversation at my doctor's a couple of months ago, the patient had forgotten the the print off from his last prescription (the bit with all his medication listed on it) and expected the receptionist to order his medication even though he didn't know what it was. He said that he wasn't going to come back, he'd phone up instead, and got even more cross when the receptionist told him that he couldn't do that any more, they'd stopped phoned requests a couple of years ago.
After her experiences, my now 87 year old mother knows exactly what she's on, and why she takes the tablets.
patient: I want a prescription for my tablets
receptionist (looking at patient's file): which ones do you need?
patient: the white ones
receptionist: what are they called?
patient: I don't know, they're white and they have a line on them
receptionist: you are on six different tablets, what are the ones you want for?
patient: I don't know, the doctor just told me to take them
receptionist: well I've been through the book and four of your six tablets are white. Can you bring the old pack in to see what it says
The patient usually got very cross at this point as he didn't want to go home and come back again, and expected the receptionist to know by some supernatural sense what he wanted.
And I heard a very similar conversation at my doctor's a couple of months ago, the patient had forgotten the the print off from his last prescription (the bit with all his medication listed on it) and expected the receptionist to order his medication even though he didn't know what it was. He said that he wasn't going to come back, he'd phone up instead, and got even more cross when the receptionist told him that he couldn't do that any more, they'd stopped phoned requests a couple of years ago.
After her experiences, my now 87 year old mother knows exactly what she's on, and why she takes the tablets.