Why L.f.s. Workers Are Crazy

last saturday i was asked what color a silver arowana was i found it hard not to laff while pointing to the silver arowanas right above my head
I cannot think what he was thinking b4 that, its completely baffling
Jonny
 
lol some great stuff here. Never ceases to amaze just how stupid people really are.

I have spent a lot of years working in tech support and have seen and heard all sorts. Some recent ones (not fish releated sorry).

(I work for a company that makes bluetooth products for mobile phones/PDA's/Etc).
Customer - "its not working, it keeps telling me that the bluetooth is turned off"
Me - "have you turned the bluetooth on on the phone?"
Customer - "ahhh no, thanks its working now!"

Customer - "I cant get this bluetooth keyboard to work with my mobile phone. It just never connects, its an XXXX phone".
Me - "You are going to have to pack the keyboard up and send it back I'm afraid".
Customer - "Why, is it broken?"
Me -"No, that model phone doesnt HAVE bluetooth".
(this was pretty funny but felt sorry for the guy as he was a really nice bloke).

We offered a special deal to a mobile phone forum on a GPS receiver. $99 with free worldwide shipping.

Email from customer: "I was interested in the forum offer for the keychain gps of $99 with free worldwide shipping. How much would the shipping be to New York?"........ (I'm not joking, we had more then one person ask how much the shipping would cost as well..

Years ago I worked as a field engineer and had one of my clients call my up saying their server had completely died. I went through all the checks I could on the phone (try a different cable/plug socket, check everything is turned on, make sure none of the fuses have gone, etc). Everything was apprently as it should be but the server was just not powering up. As they didnt have a maintaince contract they had to pay for me to go and have a look (3 hour drive to get to them). Got there had a look in the server room, PLUGGED IN the server that their cleaner had apprently unplugged, gave them a bill for £150 and left :)

One other funny incident I had while working as a field engineer was when one day I had to go and fix the PC of MD's father. We used to set up the PC's with a system folder that all the drivers and other bits and bobs on it so when we went to fix a PC on site all the drivers for it where to hand.

Anyway my MD's Dad was sitting next to me while I was fixing it just chatting away, asking what was wrong, etc. I did the normal commentary "I just need to reinstall the drivers, etc, etc". When I started to open up the system folder we put on to get the drivers all of a sudden he started acting really odd and said "What are you doing!? Why are you going in there for?". Thinking he was just asking what I was doing still (like customers do) I didnt pay much attention and just told him "this is where we keep the driver files" as I opened up the folder.

As I opened up the folder in a full screen window with picture preview I was confronted with a preview picture of an erect (well you guess) painted with a union jack! I quickly glimpsed some of the other thumbnails in the folder and they got progressivly worse. I closed the window down as quickly as I could and said "I think I have the drivers out in the van". Funny enough by the time I had come back in he had found something else to do :)
 
As I opened up the folder in a full screen window with picture preview I was confronted with a preview picture of an erect (well you guess) painted with a union jack! I quickly glimpsed some of the other thumbnails in the folder and they got progressivly worse. I closed the window down as quickly as I could and said "I think I have the drivers out in the van". Funny enough by the time I had come back in he had found something else to do :)
:lol:
 
This is the best thread I've read on the whole site! LOL Thanks for the laugh! :lol: :p
 
:lol: i work in tech support too so i know exactly what you mean. i think it's just that people don't care to educate themselves about anything. then they go and do something outside their realm of expertise, deny the fact that they know nothing and turn out to look like idiots. sometimes i can't stop laughing but other times i want to kill them :/
 
Anyone else get customers who come up to them and say 'will that fish go with the fish i have in my tank', and when you say 'well what fish do you have' they say 'I dunno'
 
Anyone else get customers who come up to them and say 'will that fish go with the fish i have in my tank', and when you say 'well what fish do you have' they say 'I dunno'
Yep its unusual to go a day without some one saying that. I just think of it as a guessing game, testing my knowledge witch is quite fun for me.
Jonny
 
Another thing that drives me absolutely crazy are the people who will set their toddler down in the fish department, then walk off, and then get angry with you when they get back and the kid has toddled off. It's not the employee's job to babysit your brat.

Not to mention all of the lovely behaviors that said kids display (like pounding on the glass. Oh, that makes me so mad!)
 
Another thing that drives me absolutely crazy are the people who will set their toddler down in the fish department, then walk off, and then get angry with you when they get back and the kid has toddled off. It's not the employee's job to babysit your brat.

Not to mention all of the lovely behaviors that said kids display (like pounding on the glass. Oh, that makes me so mad!)

I know EXACTLY how you feel!!!! There is only so many times a week I can handle some little kid belting around the fish room smashing the glass as hard as he can, laughing when they all flee in terror and screaming "LOOK AT THE FISSHHHIIEEESSS!!!!".

Kill me now.


Another thing I commonly encounter is people who have no idea about filtration... They have a 6ft tank with large cichlids (that they know nothing about) and have a small internal filter! I recommend and Eheim/Fluval canister as the best option and they get upset and leave because it's "too expensive".

Lots of people get angry when we don't have certain fish to, we say we'll order them in for them because no one usually just carries them and they get all roudy and leave.

I think my all time favourite customer complaint was when a guy and his son came in saying that almost all their fish had died. When I asked why he said he had bought a fish from us two days before, which was it? "I dunno, a yellow one", great. Spent 20 minutes finding out he had a community tank, had came in and (without even asking for advice) bought a ghost knife, an electric yellow, a forest jewel and a few other small tetras and couldn't understand their death! He demanded a refund.
 
I think my all time favourite customer complaint was when a guy and his son came in saying that almost all their fish had died. When I asked why he said he had bought a fish from us two days before, which was it? "I dunno, a yellow one", great. Spent 20 minutes finding out he had a community tank, had came in and (without even asking for advice) bought a ghost knife, an electric yellow, a forest jewel and a few other small tetras and couldn't understand their death! He demanded a refund.

Just WOW.... what has the world come to? :fun:
 
I worked in a grosery store, and I got my fair share of weird costomers. I wrong up a pair once and I knowtised it was the wrong price so I took it off. I told her I would fix it, but she just cept telling me it was the wrong price. I kept telling her I knew, but she cept telling me any way. I finaly got it fixed. Oh my gosh, I got so anoied with her I just wanted to yell, " I know it's not the right price, that's why I took it off!" Any way, I feel you pain. I'm sorry.
 
I work part-time at an office supply store, we (unfortunately) sell electronics as well. At least three or four times a week there will be someone lurking in the printers. I'll go up and ask them if I can help with anything, and of course they'll say no. So I'll keep and eye on them, and pretty soon they'll start opening all the printers and peering at the ink cartridges. I'll go up and ask if I can help again, and the following conversation is pretty much the same with every set of problem customers.

Customer "Well, I'm looking for ink cartridges for my printer"
Me "Do you know your ink cartridge number"?
Customer "No"
Me "Ok, do you know the brand or model number of your printer"?
Customer "No"
Me "Is it an inkjet or laser printer"
Customer "Uh, what's the difference"?
Me (Getting irritated) "Well, a laser printer uses a large cartridge with powdered ink in it, and an inkjet has small cartridges and uses liquid ink"
Customer "Oh, I think mine is the ink one"
Me "Well, unless you know the cartridge number or machine number, I can't really tell you which cartridge you need"
Customer "But the machine kind of looks like this one, and the cartridges are the same shape"
Me (Trying not to scream) "Um, every model number has different cartridges and almost all the cartridges made by (pick a manufacturer) look the same. So, looking similar doesn't mean anything"
Customer "Well, you're a girl so you couldn't know anything about technology items"

Then they walk over to one of the male employees and get pissed and stomp out when they're told the same thing I said.

How is it you can go to a store to buy ink for your printer and just decide not to write down the machine or cartridge number? And why is it that when people go in public they think they no longer have to use manners and show respect for their fellow human beings. :blink:
 
i worked at a lfs for 3 months, then i quit...

one time i had a guy come in and say:
man: hi i have 3 oscars in a ten gallon, how many more fish can i add?
me: well you see, how many more do you think you can have in there?, i think you have 3 too many

my old co-worker said: yeah, you can put a betta in here ( 1letre bowl ) but i warn you they only live about a month.
lady with kids: ok, ill take it.
me: so, co-worker, why are you over here, i thought you siad you know nothing about fish.
co-worker: yeah i know a little bit about bettas
me: ok... (whipser) i think you should show them the 2.5 gallon tanks, i think they are a bit better, and dont tell them that bettas only live for a month.

a man acutally walked in and took a net out of the steralizer bowl, and proceded to the tank with the assorted african cichlids,
he says, if you touch me or call your manager im pressing legal charges,
i then said ok, what are you going to do with those fish, he said, flat out im taking them home with me. i siad ok, ill be right back so i took the fish bags, and headed to the managers office, i walk out of the office without the fish bags, i come back and everything is torn apart in the fish department and the man began to leave, then the manager comes out and says i called the police, the man was caught, as he was walking out the door, amazingly there was a police car in the parking lot.
the man, suffered from a mental dissability.

thats all i can remember
 
I had a lady who work's at petsmart advise that she set up a 14 gallon tank, and put a bala in it 2 day's later. She said come back in a week,and get some pleco's, im guessing you need a few.
 

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