lol some great stuff here. Never ceases to amaze just how stupid people really are.
I have spent a lot of years working in tech support and have seen and heard all sorts. Some recent ones (not fish releated sorry).
(I work for a company that makes bluetooth products for mobile phones/PDA's/Etc).
Customer - "its not working, it keeps telling me that the bluetooth is turned off"
Me - "have you turned the bluetooth on on the phone?"
Customer - "ahhh no, thanks its working now!"
Customer - "I cant get this bluetooth keyboard to work with my mobile phone. It just never connects, its an XXXX phone".
Me - "You are going to have to pack the keyboard up and send it back I'm afraid".
Customer - "Why, is it broken?"
Me -"No, that model phone doesnt HAVE bluetooth".
(this was pretty funny but felt sorry for the guy as he was a really nice bloke).
We offered a special deal to a mobile phone forum on a GPS receiver. $99 with free worldwide shipping.
Email from customer: "I was interested in the forum offer for the keychain gps of $99 with free worldwide shipping. How much would the shipping be to New York?"........ (I'm not joking, we had more then one person ask how much the shipping would cost as well..
Years ago I worked as a field engineer and had one of my clients call my up saying their server had completely died. I went through all the checks I could on the phone (try a different cable/plug socket, check everything is turned on, make sure none of the fuses have gone, etc). Everything was apprently as it should be but the server was just not powering up. As they didnt have a maintaince contract they had to pay for me to go and have a look (3 hour drive to get to them). Got there had a look in the server room, PLUGGED IN the server that their cleaner had apprently unplugged, gave them a bill for £150 and left
One other funny incident I had while working as a field engineer was when one day I had to go and fix the PC of MD's father. We used to set up the PC's with a system folder that all the drivers and other bits and bobs on it so when we went to fix a PC on site all the drivers for it where to hand.
Anyway my MD's Dad was sitting next to me while I was fixing it just chatting away, asking what was wrong, etc. I did the normal commentary "I just need to reinstall the drivers, etc, etc". When I started to open up the system folder we put on to get the drivers all of a sudden he started acting really odd and said "What are you doing!? Why are you going in there for?". Thinking he was just asking what I was doing still (like customers do) I didnt pay much attention and just told him "this is where we keep the driver files" as I opened up the folder.
As I opened up the folder in a full screen window with picture preview I was confronted with a preview picture of an erect (well you guess) painted with a union jack! I quickly glimpsed some of the other thumbnails in the folder and they got progressivly worse. I closed the window down as quickly as I could and said "I think I have the drivers out in the van". Funny enough by the time I had come back in he had found something else to do