bid on a delta...got a veil...

I'm not saying the seller didn't misrepresent the item and of course I don't condone it. duh!

The post I made addressed the issue of what to do when a buyer claims that an item was misrepresented. The seller makes an offer of redress. The buyer can accept the offer or not. The seller is under no obligation (other than a healthy wish to protect her feedback and keep a customer) to offer more. That's the way it goes, Caveat Emptor and all that. Especially and triple it online.

Sorry if this is an unpopular opinion. I'm sorry jac is out $$ and got crumby fishies. But I think the point should be how to make the best of a bad situation and move on, not to endlessly rehash who knew what/when.

sorry jac! don't hate me! :no:
 
purple_drazi said:
I'm not saying the seller didn't misrepresent the item and of course I don't condone it. duh!

The post I made addressed the issue of what to do when a buyer claims that an item was misrepresented. The seller makes an offer of redress. The buyer can accept the offer or not. The seller is under no obligation (other than a healthy wish to protect her feedback and keep a customer) to offer more. That's the way it goes, Caveat Emptor and all that. Especially and triple it online.

Sorry if this is an unpopular opinion. I'm sorry jac is out $$ and got crumby fishies. But I think the point should be how to make the best of a bad situation and move on, not to endlessly rehash who knew what/when.

sorry jac! don't hate me! :no:
No reason to flame your post Purple, it was an honest opinion from someone who has been involved in online auctions. No apologies necessary IMO.

Linda
 
purple_drazi said:
I'm not saying the seller didn't misrepresent the item and of course I don't condone it. duh!

The post I made addressed the issue of what to do when a buyer claims that an item was misrepresented. The seller makes an offer of redress. The buyer can accept the offer or not. The seller is under no obligation (other than a healthy wish to protect her feedback and keep a customer) to offer more. That's the way it goes, Caveat Emptor and all that. Especially and triple it online.

Sorry if this is an unpopular opinion. I'm sorry jac is out $$ and got crumby fishies. But I think the point should be how to make the best of a bad situation and move on, not to endlessly rehash who knew what/when.

sorry jac! don't hate me! :no:
the seller has the responcibility to not mislead in hte first place.
 
I stated that we needed to take a look at the opposing bidders just as a suspicion, I wan't positive of it, that's why I said, we should check them out, just in case.
 
i don't know why but i was thinking about this for some reason and i've come to this conclusion.... in part it's both sides "fault" for this, more the sellers but jac's too, she should have asked for a better picture of the fish before bidding (unless it was last second bid war then ignore that), instead of taking the sellers word (DTA) and we all know why its the sellers fault so im not going to get into that again.

bottom line, Dont Trust Anyone you've never done business with before, no matter how high the feedback is :no:

*ducks and hides*
 
I was thinking about the situation more and also find that both are at fault also. The seller was misleading by placing the auction in the wrong category, but giving them the benefit of the doubt, they could've mistakenly placed it into the wrong category. BUT she holds to her conviction that the fish are not veiltails, which is wrong either way you look at it. If you're selling fish, best to know exactly what they are... So, that tells me the seller did it intentionally or isn't well informed on her own fish. She did try to rectify the situation by giving a full refund (including shipping), but jac doesn't want to accept, but I can understand that also. Who wants to hurt the innocent? The seller did all she could do, but was not taking into consideration the well being of the fish... why not? They could compromise by saying Jac can keep the fish, but be refunded at least half of what she paid for them because they were not what the seller said they were by placing them into the wrong location of Aquabid. Although the fish were not what she thought them to be in the end, she did bid on them in the first place. That way the fish gets to stay and be taken care of and both can consider it a lesson learned. At best jac could leave neutral feedback and get half of what she paid for them and the seller gets to keep their reputation and still keep half the money for the fish she mislead jac to buy...

I don't know... I don't have sides, but I wanted to give an opinion.
 
purple_drazi said:
I'm not saying the seller didn't misrepresent the item and of course I don't condone it. duh!

The post I made addressed the issue of what to do when a buyer claims that an item was misrepresented. The seller makes an offer of redress. The buyer can accept the offer or not. The seller is under no obligation (other than a healthy wish to protect her feedback and keep a customer) to offer more. That's the way it goes, Caveat Emptor and all that. Especially and triple it online.

Sorry if this is an unpopular opinion. I'm sorry jac is out $$ and got crumby fishies. But I think the point should be how to make the best of a bad situation and move on, not to endlessly rehash who knew what/when.

sorry jac! don't hate me! :no:
i dont hate you and i dont think anyone is going to flame you for giving your opinion.
i also sell things on ebay...(although none of my stuff has any bids at the moment...)
my user name is...guess..jacblades. my feedback is 100. i have 2 negatives and 1 neutral. the 2 negatives were from back when i started using ebay and i bid on 2 things and didnt pay. yes i admit...bad me...i wasnt really aware of what i was doing...
the neutral is from a package that was lost in the mail. i requested a search for it but the post office never found it. the buyer was asked if she wanted insurance on it and she said no....well this doesnt have much to do with anything so back to the point...
i sell on ebay and i know how customer service works. if someone is not happy with the item and the item was represented correctly, the seller should refund the purchase price. some let the buyer keep the item. some make you send it back.

if i misrepresent the item in my listing and a buyer is not happy-i refund everything and let them keep the item because it was my mistake. they should not have to pay to ship it back to me because i made a mistake.

this is just how i conduct my customer service though. personal morals and ethics play a major part in it.

no-felicity does not HAVE TO do anything. but life shouldnt be about what you have to do. it should be about doing the right thing, even if you dont have to.

once again-i never asked for anything for free bcause i know the fish arent worth "nothing." i asked for my fish at the starting price that she posted. its not like the starting price was one of those ridiculous ones that is a penny or a dollar. it was fifteen dollars. fifteen dollars (25 including shipping) would save the fish from having to go through a lot more hell and i am willing to spend that.
 
Now it's personal. They're insulting basically all of us at tff. I'm just getting completely turned off of this Aquabid thing - I'm thinking about simply never bidding over there, considering they are quick to blame not only the customer, but insult thousands of potential and current customers. "Rank beginner" my ass. :grr:
 
I'd take her up on her latest offer Jac if I was you (but of course it's your decision). She's now offering to send you the shipping label prepaid to send the fish back and then she'll refund the rest of the money.

I'd be curious to see if she reauctions the fish and what category she puts it in, will she finally admit it's a veiltail? haha

Linda
 
Y'know betta_love - it's one thing to post nonsensically and off topic here, but by doing it on Aquabid it's not really helping the cause...

"Subject: RE: marble mess
Username: betta_lova
Time/Date: Aug 25, 2004 11:57 AM CDT
Message:


i get my bettas from Wuv and Marianne, mustard gas Bettas are the best!!!!! "
 
cation said:
Y'know betta_love - it's one thing to post nonsensically and off topic here, but by doing it on Aquabid it's not really helping the cause...

"Subject: RE: marble mess
Username: betta_lova
Time/Date: Aug 25, 2004 11:57 AM CDT
Message:


i get my bettas from Wuv and Marianne, mustard gas Bettas are the best!!!!! "
uggh! I almost died when I read that. Really guys,let's try to not look like bafoons :rolleyes:
 
Yeah, it showed up on the board while I was writing a message about how we all aren't children and beginners ...how appropriate! :lol:
 
Cation I completely understand what you're saying. I had a terrible, similar experience on the e-bay feedback boards a couple of months ago. Bad sellers tend to insult and poke fun at buyers because it's easier than providing good customer service. :grr:
 

Most reactions

Back
Top