Eh? If someone is praising this forum like "Great Forum", do you think (s)he means - nice looking, well design forum or all the informationand help it gives??
This site would be a different example. Unless I missed something on the site isn't a knowledge base - it's a store. Additionally, since the link wasn't posted until *after* I added my comments, I didn't get to visit until after I posted. All I was saying is chances are the replies to the comments concerning the site itself came from the web-master, or the company hired to do the site, not necessarily the store. (Of course, they could be the same, but just remember to take this into account when surfing stores and browsing comments sections...)
This page contains Customer Comments and our Replies...
Our replies = webmaster who knows nothing about that store or keeping fish?
Very well could be. I work for a small company who provides multiple services to our clients. One of our services is web-design and hosting. In some of our contracts, we've been asked to respond to web-site feedback with generic responses. If they are paying an outside vendor to do their web-site development, they very well could have the same clause. After all, it's not an "Advice" section, it's just simply feedback from their customers. But, of course - I could be wrong. As someone mentioned earlier in this post - we simply don't know.
My point was this, They did not say your tank is to small or you have to many fish, they didnt say i hope thats a typo and and you really have a 125g, all that was said was, glad your happy with your fish, just like any lfs they are looking after there back pocket not some dumb kid who they can rip off.
That very well may be the case...assuming the store posted the reply and not the web-master. Of course, one point that should be made is that some people actually get enjoyment out of keeping small fish that they'd not be able to keep through adult hood, bringing them to a size that they can no longer accomodate and trading them back into the hobby. I know several people who do this - and while I've read quite a few posts on this site bashing that idea, I still happen to think it's a good idea. It brings larger fish back into the hobby for a much more reasonable price. LFS that would normally have to pay huge shipping fees for larger fish (such as Oscars) are able to instead order juvies, sell them to customers, and then receive them back when they're much larger and of more interest to other clients.
Please don't take this post the wrong way. It's not meant to bash anyone, their thoughts or even tell everyone that they're wrong. I'm simply trying to point out that the store might not be the one behind the comments, but we don't know. Without knowing, it's almost unfair to start flooding them with thousands of e-mails because of a generic response on their site.
Of course, as I said - we don't know the situation behind the scenes - so it's very possible that I'm wrong.

I'll be the first to admit that.