And believe me, customers, even the knowledgeable ones can be a pain in the ass and annoying. They read one thing on the internet and believe it straight and true, and no matter what you tell them, even if you actually had experience, you're wrong, and they're right.
I can identify with that! We have several customers like that
The most annoying one always has his wife with him who backs up everything he says with "he should know, he keeps them at home"
hahaha that one's a gem. Customer wants X fish to go in Y community tank. X fish will destroy Y community.
Me - "you can't have that guy in your tank, he'll annihilate all it's inhabitants."
Them - "No it won't, we've had them before."
I get that type of thing a lot. "We've kept them before" means nothing. Half the time they've "kept" them in terrible conditions. I can't think of the one example but basically people just say they've had the fish before. That's great, but you still kept it under the wrong conditions and it died. Or you've kept it with fish that can handle it (concerning predators) and not your tiny little community fish.
"Can I have that last firemouth you guys have?"
Me - "yeah sure, how big is your tank?"
Them - "oh just 35g, but I used to have them in a 100g with other africans."
*I start to cringe*
Me - "Ok, but firemouths are South Americans and you generally shouldn't ever mix Africans with SAs"
Them - "Well ours were fine and got along well"
Me - "Ok 35g is a bit on the smaller side for a full grown firemouth, what fish do you have in your tank right now?" *as I'm catching the large (mind you, beautiful) 6" male firemouth*
Them - "Oh its our daughters little tank, she has, what is it honey? Glow in the dark neons, and some other tetra thats small and reddish"
Me - "it will eat those little guys, pretty soon you'll have a tank of Firemouth and lack of tetras"
Them - "no it won't we've had firemouths before"
Ugh. Yes, you've had it before, in a 100g with africans, not a 35 with tetras. People........
And the people that come in and point out dead or sickly looking fish in every tank they can find. We have easily over 100 tanks in our store. It's not possible for us to go around and keep all the tanks free of dead fish every minute of the day, especially on busy days. One person followed me around as I grabbed a guy's list of fish pointing and saying "oh theres a dead one in here!" ........"this ones dead!" "you have THREE dead ones in here!"
All the tanks are marked "New Arrivals, sorry, not for sale."
Customers just straight up piss me off sometimes. Especially the retarded ones who are arrogant enough to not admit they're wrong. I have way too many examples of this. Such as a guy coming back w/ his dead common pleco (how tf do you kill a common plec?!) and I say ok it died within 2 days so we can give you full credit, would you like a new one? He says yes and we head to pleco isle.
His common pleco had a spotted sort of pattern.
Him - "so yeah we'll just take another one then, oooh I like that one!" *points to Sailfin pleco tank, which are like $7-10 more*
me - "those are sailfin plecos, you had a common pleco over here" *points to ugly baby common plecos*
Him - "no ours had spots it was one of these"
This went on for about 5 minutes, after I even showed him his little invoice, which is a sheet where the fish are written down and signed by the employee saying that these are the correct fish. On it said "Sm. Pleco -------- $3.99" and he thinks he got a $14.99 sailfin pleco. Anyway, I had to give it to him to get him the hell out of my face and the store. Customers can be really irritating sometimes.
Moral of the story: The next time any of you are in a LFS and give (at least the educated ones) an employee a hard time, just think of how many other jackasses and arrogant pricks and extremely stupid people they have had to deal with already, and try not to make their day worse.
ty!
/end rant/off-topic post