Right some may remember I had a small tank and 6 fish as advised by pets at home UK, I've since gone in with some facts and made a complaint with manager, she agreed I was miss sold the equipment and could see on the system I was sold fish not shrinks for the tank so she gave me a brand new 40l tank with nee pump, filters etc
She said it was vital I got the fish from the old tank to the new one asap as the pump was also failing due to an issue with the integrated set up.
I was advised remove fish and place in a bag with the tanks water, and to place the rest of the tanks water into the new tank, followed by the old gravel , the old sponge and plants, to add treated water to the tank which was about 50%. Add some bacteria and also a small amount of salt.
Then to add the fish as normal.
This was done, and fish seemed happy, eater was little cloudy to start with but I expected that as tank is doing a cycle again.
After 2 days the fish have stayed at the top and rarely come down, I asked the fish shop who said it could be high levels of ammonia and nitrate which is why fish are staying at the top for oxygen, and that she would expect this from what we have done with the tank change. She tested a water sample and ammonia levels were low but still not exceptable. Other levels very high.
So I have added bacteria on a daily basis to try and build it up and also added a ammonia detox bag to my pump .
Does this sound about right?
I was told it will take a good while for the tank to settle and the levels to drop and that we have to hope for the best no fish die bacuse of it, the manager did say if that does happen she will replace the fish and apologised in advance.
She seems to know her stuff.
I was thinking maybe a air pump is needed.
The pump that cane in the tank is ok, surface water moves well, and fish seem happy with it, but I have feeling not enough oxygen is being made.
She said it was vital I got the fish from the old tank to the new one asap as the pump was also failing due to an issue with the integrated set up.
I was advised remove fish and place in a bag with the tanks water, and to place the rest of the tanks water into the new tank, followed by the old gravel , the old sponge and plants, to add treated water to the tank which was about 50%. Add some bacteria and also a small amount of salt.
Then to add the fish as normal.
This was done, and fish seemed happy, eater was little cloudy to start with but I expected that as tank is doing a cycle again.
After 2 days the fish have stayed at the top and rarely come down, I asked the fish shop who said it could be high levels of ammonia and nitrate which is why fish are staying at the top for oxygen, and that she would expect this from what we have done with the tank change. She tested a water sample and ammonia levels were low but still not exceptable. Other levels very high.
So I have added bacteria on a daily basis to try and build it up and also added a ammonia detox bag to my pump .
Does this sound about right?
I was told it will take a good while for the tank to settle and the levels to drop and that we have to hope for the best no fish die bacuse of it, the manager did say if that does happen she will replace the fish and apologised in advance.
She seems to know her stuff.
I was thinking maybe a air pump is needed.
The pump that cane in the tank is ok, surface water moves well, and fish seem happy with it, but I have feeling not enough oxygen is being made.