Virgin always provide a modem. you cant get one, that works, from anyone else.
thats BS
I am with virgin and I use my belkin router modem.
all you need is your user name and password from virgin
no m8, that's BS. the only modem that will work with a virgin cable, connection. is the one virgin send you. unless you buy a "chipped" unit.
incidentally there is no such thing as a virgin BB password. its a simple "alwasy on" connection after the modem they send you is registered.
though, virgin may offer ASDL connections in regions they haven on cable network. but they will tell you, you are not on a cable network.
here is a list of the only modems that work with a virgin "cable" connection (even so it must be provided by virgin, as the site says. you cannot buy your own). reading through the rest of the site, will confirm my comments.
virgin modems