SuperColey1
Planted Section
I've not ordered from this company T1kerman but lets just get a little reality here.
You are right if you want something quick then yes a shop is the best way to go. However if an online site offers next day postage and the item doesn't say it is out of stock on the website then you should rightly expect to be able to order and get it next day. They do charge extra for next day delivery so they should complete their end of the contract.
If they are online and able to tank online payments they should at the very least have their stock on a database which wether selling through any method would deduct from stock for each sale by any method. therefore it should automatically flag up the fact that the item is out of stock.
There are far too many online sellers in all different categories not just aquatics that have their website and virtually zero stock. Its a get the money and blag from then on tactic which obviously works to a degree.
In the case above the person was clearly told the item had been despatched. the buyer had also paid a charge for next day delivery and therefore it is very bad business practice to then not complete the contract by saying the item was out of stock.
So before warbling on about people waiting for a year. Why should they. they ordered the item to arrive the next day. they paid for the privilege and therefore should be able to expect that what they had paid for would be what they got.
Sounds to me like you would have all people sit and wait and accept whatever service they got and then be joyous when or if the item ever arrived.
Maybe you should go back to the good old days of meeting people face to face at clubs because you obviously rate the 'good old ways' more than internet ways!!!!
AC
You are right if you want something quick then yes a shop is the best way to go. However if an online site offers next day postage and the item doesn't say it is out of stock on the website then you should rightly expect to be able to order and get it next day. They do charge extra for next day delivery so they should complete their end of the contract.
If they are online and able to tank online payments they should at the very least have their stock on a database which wether selling through any method would deduct from stock for each sale by any method. therefore it should automatically flag up the fact that the item is out of stock.
There are far too many online sellers in all different categories not just aquatics that have their website and virtually zero stock. Its a get the money and blag from then on tactic which obviously works to a degree.
In the case above the person was clearly told the item had been despatched. the buyer had also paid a charge for next day delivery and therefore it is very bad business practice to then not complete the contract by saying the item was out of stock.
So before warbling on about people waiting for a year. Why should they. they ordered the item to arrive the next day. they paid for the privilege and therefore should be able to expect that what they had paid for would be what they got.
Sounds to me like you would have all people sit and wait and accept whatever service they got and then be joyous when or if the item ever arrived.
Maybe you should go back to the good old days of meeting people face to face at clubs because you obviously rate the 'good old ways' more than internet ways!!!!
AC