Trojan Brisv A!

[Truck]

god i got my computer infected with this trojan and im running norton 360, so norton tells me i have this virus, i follow all the steps to remove it ( ie disconnect internet what have you) and it comes back as not having it on my computer, but im having trouble closing my PC down, it wont trun off without my holding the button which i fear will end up buggering the OS.

 

[saltynay]

god i got my computer infected with this trojan and im running norton 360, so norton tells me i have this virus, i follow all the steps to remove it ( ie disconnect internet what have you) and it comes back as not having it on my computer, but im having trouble closing my PC down, it wont trun off without my holding the button which i fear will end up buggering the OS.

Firstly That will not screw up the OS what it may do is kill the harddrives which is an easy replacement but still not a good thing obviously.

Back-up all important files to external media e.g. dvds, external flash drive or external harddrive ect.
What OS are you using?
The problem only started straight after the virus correct?
Run a full scan with spybot search and destroy and AVG these are both free apps and much better then norton.
When did you get your norton licence? It is a very inefficient and tedious program that is hated by the majority of computer techies as its such a resource hog.

If you are careful with your internet usage there is no reason why you would ever need a virus scanner. If you want it though a combination of spybot and avg will cover most basis for free you can then add zonealarm firewall if you still seem to get incessant attacks. The best premium security suite in my opinion is nod32

 

[Truck]

the norton 360 is the new one ( where MS and symatec out their heads together ) AVG wont work with norton installed, and its very good (norton) this is the only time i have had a virus on this PC (3 months old) i got it in late october.

dont know how to run a file back up

 

[onebto]

IN MY HUMMBLE OPINION Norton is POOH BIG TIME POOH !!!!!!!! A resource hog that is only good for asking you to add more of its apps for more money.

and if your machine was mine i would uninstall norton " if you can and use another set of software

saltynay was giving you some good advise and nod32 is the business but expensive unless you get a good cracked copy of the torrents.

Free ware is seriously underrated

avg or avast anti virus are both good

Lavasofts ad-adware is really good as is spybot search and destroy , spyware blaster and pest patrol.

along with just a simple firewall on my router this is what i use seems extreme I know , I wont go into the reasons as you can find many articles on the internet that can explain better than I why you need more than one source of software to protect your computer "its very simple your computer is constantly getting hit by many different kinds of nasty s" but I have only been hit once and that cost the individual for doing it as I know how to bite back .

I hope you get it sorted truck , if you decide to keep Norton they say they have a removal tool for it let us know if it works as it could be a first : http/www.symantec.com/security_response/...-99&tabid=1

 

[Truck]

ive tried the removal tool twice and it says it cannot be found on my PC.

im hesitant about un-installing norton becuase if i bugger the computer ill be buying a new one as my mother paid for it.

 

[saltynay]

The best anti virus is the user I have 6 pc's in my house only 2 have antivirus and spyware setup. Norton doesn't necessarily stops viruses from getting in but cures them once they are established. Home users aren't actively searched out there is little value to a hacker much better to hack a school and get 1000+ students details or amazon and get every transaction for 5 minutes credit card numbers that information is more valuable.

If you don't want to uninstall norton don't it does the job but it does it in a way that results in computer slowdown

file backup 2 ways clone the drive or copy and paste the normal way onto external media

 

[Truck]

file backup 2 ways clone the drive or copy and paste the normal way onto external media

the 360 doesnt, microsoft developed it with symantec

 

[saltynay]

Repeating a statement doesn't make it true. They may of developed it with microsoft more likely they paid microsoft a wad of cash so that they could put that on the label. Norton home editions are resource hogs the enterprise edition isn't as bad but still not brilliant.

 

[rabbut]

My experience with Norton products is that in the unlikely event they find an issue, they self-destruct if they manage to remove it...

OK, what is the directory (File path, like CWindows/System 32/Virus_is_here.exe) that the Virus resides in?

Download Abexo Free registory scanner from download.com, as you'll be needing it for a manual removal. Also, get onto a realy old Windows 98/95 PC and format a new Floppy Disk. After that, put on DOS to the said floppy.

Try un-installing Norton 360 and installing AVG. If that doesn't get it, you'll have to do a manual removal. Two disclaimers;

Removing Norton products often kills the system on which they were installed. Removing a virus manually often kills the system it was on. AVG will remove it if it isn't active. If it is active, the PC will try to load the trogan as it loads. If it can't find the removed file as it loads and realises soon enough, 9 times out of 10, the system will blue screen of death you...

Back-up everything of importance to exturnal media before you go any further. If you try to access your files on said exturnal media on a different computer, virus scan the media and remove the virus that will likely have copied itself onto the media also if it was active before even trying to see the files on the disk. This avoids the virus spreading onto the other PC's. Check that you have the Manufacture's recovery CD's to hand also if you manually remove the virus. You are likely going to need them...

All the best
Rabbut

 

[saltynay]

As above disclaimer this can screw up your system if you do it wrong but windows is easy to install

Don't download the reg searcher just open the run app (in start ---> accesories--> "run") and type "regedit" and run it. Then ctrl+f type in the virus name and search delete all the registry entries that are related to it.
Use windows search and delete the file containing the virus if it doesn't delete use a program called "file assasain" here file assassin. Then it should be gone forever and stop looking at porn or opening dodgy emails

 

[dcarmor927]

i had this too, try this...http/securityresponse.symantec.com/security_response/writeup.jsp?docid=2008-071823-3029-99&tabid=3

 

[Renate]

I once got 3 trojan virus, even though I had extra firewall and spyware. I got them by simply copying pictures for avatars. I got rid of them using superantispyware. It is free.

Now I use ubuntu operating system, which is by linux. It is free. They are funded by people. My son-in-law, whom writes software, gave me a CD for the system. For I was having a problem with my sound and even with the manufactures CD I couldn't get it to work. Ubuntu is much more secure than Microsoft operating system. No security system is needed for it. Being a bit paranoid I got a program from their server to scan my PC.
They have a great forum that gives help quick and free.

I do find having the manufacturers CD beneficial though for when I accidentally remove things that make it impossible to boot up.

im having trouble closing my PC down, it wont trun off without my holding the button which i fear will end up buggering the OS.

I had that problem and dealt with it by unplugging the computer. For I feared the trojans would damage programs if I didn't turn the computer off.

 

[Truck]

its gone norton has got rid. well chuffed, thanks for all your help

 

[onebto]

Good news well done truck

 

[jourdy288]

Go open source, switch to Linux!