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This sounds suspiciously like aloe vera. Even if it isn't I wouldn't use it. Fish don't need help to have a slime coat, they do it by themselves. A lot of these 'natural' things that are claimed to stimulate the slime coat also coat the gills. I wouldn't use it.Protects the gills, skin and fins of the fish through natural plant extracts and indispensable vitamins which the fish are used in their natural biotope.
Functions as a natural lining that protects the fish from the agents that cause disease, and has a lasting effect.
Forgot to ask - the filter manual says there's supposed to be some foam in there as well, right at the bottom. Have you got this foam?
The manual shows - foam at the bottom, a biobact cartridge next, and a water clear cartridge on top of that.
That 75% water change likely stopped your fish from dying. And there's an easy solution when water plants propagate too much... you just pick a few away from the surface of the water. I throw away handfuls every month. But they're also great nitrate absorbers, and plants like the anubius you picked out don't need high light levels anyway. And he thinks adding an anubius plant to a tank is a big change that will kill fish?? That dude is a nutter, he's tapped in the head and giving you terrible advice. I'd find a new fish shop I think or shop online.Cool.
Just back from LFS. He said I'll do more damage than good by the 74% water change. Insists the fish just die and as I followed his directions setting up and stocking tank it's nothing to do with that. Maybe I overfed them.
Also that my two Brittle nose Plecos won't outgrow the tank. They rarely grow to 5 inches and at 3 inches both will be fine in tank.
Anyway... I've decided not to take his advice. Once water issue is fixed I will return the Plecos to the shop. It's not nice if they won't have enough room.
On the plants he said don't get floating plants they'll overfill tank and be nightmare and block light for other plants.
I managed to get an Anubis plant. He was reluctant as he reckons if I change too much in the tank I'll lose more fish.
His advise is only do 20% weekly water changes.
I think I'll look online for sponge & plants because it's not worth debating with him.