Honeythorn
Sugar coating and nicely nicely? I don't think so
Im a regular customer in there so I dont want them knowing it was me... So is there anyway that I can report them without them finding out it was me...
He getting better, just taking his time... Slowly growing his fins back I believe...
Yes same for myself
I'd sod being a regular customer and report them. By shopping there you're supporting their business in a way. It's heartbreaking to see the fish in such a state, but the more you "rescue" them the more they will buy in. They're going to be thinking that if you'll buy them in that state, all nipped and half dead, then they have even less of a reason to actually take care of them.
I admit I would be tempted to buy them because they look so piteous and sad . But now you have saved one, It's best to report the shop, forget what they may think of you, and help to prevent the fish from getting in that state to begin with.