Only some products that dechlorinate actually will deal with ammonia and nitrite, not all of them.
What's your pH, OP? If your pH is under 7.0, having the ammonia reading on the API test kit at 0.25ppm isn't really a problem. At lower pH, the ammonia comes in the ammonIUM variety, which is far less toxic... the larger ion isn't able to pass through the gills and into the bloodstream, while the smaller ammonia does. I would suggest that your ammonia levels are probably not the cause of the issue (although higher levels before now may have been the trigger), unless your pH is around 7.6 or higher.
What's your pH, OP? If your pH is under 7.0, having the ammonia reading on the API test kit at 0.25ppm isn't really a problem. At lower pH, the ammonia comes in the ammonIUM variety, which is far less toxic... the larger ion isn't able to pass through the gills and into the bloodstream, while the smaller ammonia does. I would suggest that your ammonia levels are probably not the cause of the issue (although higher levels before now may have been the trigger), unless your pH is around 7.6 or higher.