I don't know how that was in defence of someone who didn't know what they were buying. It's an example of doing your research and knowing your stuff yourself because you can't rely on every shop - which was precisely my point all along.
You are exactly right. And MY point was simply that people new to the aquarium trade dont realise they HAVE to research until AFTER their unfortunate experience. They come here AFTER they discover their LFS is less than knowledgeable and have already concluded they need to research - hence joining an aquarium forum: to learn. Beating someone up about something they already know now isnt helpful. I wasnt specifically having a go at particular people in this thread, either. I have simply noticed, as a fairly new member and having read many many threads on this site, that some members can be pretty harsh toward newbies who are asking what are, to the old-hands, dumb questions.
1) I haven't been harsh. At all. I could've been, but I'm never harsh on new posters. There is a difference, a huge difference, between being harsh on someone and being honest. Too many people on here cry "don't be mean" at people who are just being matter of fact.
2) I'm not talking about any old situation in which someone didn't know what they were getting into or the needs of a fish they were buying. The bronze corys bought are perfectly suitable for the tank - this is not a thread where everyone is saying "no, take it back, too big/aggressive/slow for your tank". The point I was making, and it is a perfectly valid point, is that for someone to buy bronze corys thinking they're panda corys shows me that zero research into corys was done before purchase. The fact the assistant didn't correct him is irrelevant - like we know, it's impossible to rely on them. Therefore THAT was the point I was making - can you see the difference?
3) Don't be so quick to jump down someone's throat and say "oh you're just having a go at the newbie". I don't have a go at newbies, in fact there are a few newbies on here who would probably say the opposite (I hope). I get direct messages from people who don't want to post and have someone jump on them for asking a "stupid" question. I like to think I make an effort to help. Just because I don't butter my words or skim over the parts where someone was in the wrong doesn't make me harsh.
Feel free to drag the post out further, but I hope you see my point now - there's no harm done by the lack of research but there's no defence of it either. It's lucky it was only a mix up of species, for once.