i was there today, they have a good plant choise but the fish were way more expencive then fishy business, and in maiden head there was like 50 fish to a small 10l tank..... staff not to good or helpfull, but its proberly just that store, all the rest sound fine
complain all you want. At the end of the day its a business and they are there to make money. If people are too lazy and selfish to be arsed to do basic research then they are the people you should be complaining about in the main.
Enjoy your high horses
Well this is the same store that let us take home 6 tetras, when we told them we set our tank up that morning (we knew nothing about cycling then)
*shrugs*
I'm not saying all the staff are rubbish. A couple of them have been very helpful.