Welcome to the forum.
Daily LARGE water changes, wait 24 hours between testing each time, and make it a priority to get either the Seachem Prime or API Tap Water Conditioner...add nothing else to the tank, including salt...the less chemicals , the better.
Big water changes daily, using conditioner only, is your best bet...be sure to match the tap temp to the tank temp when doing WC's....good luck.
Why the low water level?
Daily LARGE water changes, wait 24 hours between testing each time, and make it a priority to get either the Seachem Prime or API Tap Water Conditioner...add nothing else to the tank, including salt...the less chemicals , the better.
Big water changes daily, using conditioner only, is your best bet...be sure to match the tap temp to the tank temp when doing WC's....good luck.
Why the low water level?