Grrrrrr Phone Company

[star4]

I have discovered this morning my pay as you go mobile has been terminated just because I havnt credited it for a while!!!! I have tried calling the company from the land line but just get the stupidest automated service that does not give me an option to find out if I can get it put back on. The website is the same some daft virtual person to ask who keeps giving me the same stupid answers as the answerphone. I dont know if I credit it that it will be usable. How I wish you were able to speak to a real person sometimes

 

[Carlovel1]

lol, I know how you feel

All Ive had is problems with PAYG and Pay Monthly mobiles, so now I go for Sim free phones

 

[the biffster]

who were you with star
i might have a free brand
new sim

 

[star4]

Sweet offer Biff, I have a spare sim its just annoying that they have turned it off, its taken me ages to memorise my number

 

[Carlovel1]

its taken me ages to memorise my number

its even harder when you are constantly buying more phones which = more simcards.
Im pretty sure I have around 12 sim cards with lots of minutes and data allowance on them I havent used yet

 

[the biffster]

Sweet offer Biff, I have a spare sim its just annoying that they have turned it off, its taken me ages to memorise my number

if you need one you can have
one got a few spare kicking
about one i have you might be able to
take your old number with you

 

[dipsydoodlenoodle]

Can you not go into a shop of that company and ask them?

I had an argument with a nice call centre gentleman who after an hour hung up on me; who was arguing about the cost of my texts from abroad; they had changed the price to 11p per text instead of 40p...anyway after I got angry at him (which I never do!) and he got angry at me he hung up; I went straight to the shop who sorted it instantly for me .

Although I have recently changed phone companies; I'd phoned up twice and called into the shop to say "Can I upgrade my contract" - I was told no, unless I wanted 2 contracts....so I ended it and went else where - then when I phoned up for my pac code (to transfer my number) they said "oh you could have upgraded" - I KNOW that; that is why I asked them GRR. Anyway it was too late and they lost me

 

[Carlovel1]

You should be able to transfer your old number to a new sim card, if you remember your old number that is

 

[walkers101]

you wont now the sim has been terminated

all payasyougo sims die after either 3 or 6 months when not topped up

 

[star4]

Oh I shouldnt moan then, its been 18 months since I had credit on it