I am in the US, but let me relate a story. I have never had fish shipped before, and had never considered it to be something I would care to do... I have had chicks shipped by mail, and never had an issue, nice healthy animals. But fish?
Then, I get re-activated into breeding fish (thanks to my BN plecos), sparking my interest to seek things I was not finding near me. The breeder swap for spring all canceled for the year (pandemic) but I wanted something else to fill my time, so order some platys off aquabid. Guy had wonderful rep, so I bought the fish I could not find locally and price include shipping (3 day or less)...cost was comp to what I would pay for these locally but know I was getting the color genes I wanted and the health had to be better!!!
The shipment was sent last week, on monday. , tracking was on point, delivery by 8pm on Thurs... By this time last wednesday, story changed and they flat out told me the package would arrive late, MAYBE the next day. It did. I was so disappointed, Fish soup.... WAAAAAAAAAAAAA!!!!
Contacted the seller, we both felt terrible but I know it was not his fault. He reshipped on monday... Delv tomorrow by 8pm.... AS I a writing, the mail truck pulled up... took a break from this!!!
WOW ! They made and they are all alive and well, JUST WOW! Very happy breeding hope are these red wag platys to keep them pure, but also mix with the hifins I already have.... wish me luck!!
PS let the breeder know that when I get to the hifins in his strains colors, he is welcome of get some genes back from me, once ship fish successfully myself!!!