otterblue
Fish Crazy
Windy City Aquariums (website)
Summary
I ordered 4 portions of dwarf water lettuce, which would equal 16-24 plantlets. Price was $4.50 per portion. Order arrived in a fairly timely manner (about a week).
Upon opening, the contents were mostly detached yellow leaves. I've ordered water lettuce plenty of times before and know what to expect as far shipping condition. I managed to salvage only 4 plantlets. The rest were unusuable.
How long have you owned this product?
I owned it for about 10 minutes until I threw it all away.
Customer Service (if a store or online retailer)
I submitted a review for their website upon request & I emailed them about the product I received. I wasn't looking for a refund because I had already thrown away the plants before taking a picture. I received no response from my email and my review wasn't posted.
Pros
* Plants arrived in a timely fasion (about a week).
* Price was fine ($4.50 per portion - a portion being 4-6 plantlets)
Cons
*75% of the plants were unusable (i.e. plantlet with no leaves)
*No company response to my complaint (although this was not a formal request for a refund)
Rating
Would not recommend
Summary
I ordered 4 portions of dwarf water lettuce, which would equal 16-24 plantlets. Price was $4.50 per portion. Order arrived in a fairly timely manner (about a week).
Upon opening, the contents were mostly detached yellow leaves. I've ordered water lettuce plenty of times before and know what to expect as far shipping condition. I managed to salvage only 4 plantlets. The rest were unusuable.
How long have you owned this product?
I owned it for about 10 minutes until I threw it all away.
Customer Service (if a store or online retailer)
I submitted a review for their website upon request & I emailed them about the product I received. I wasn't looking for a refund because I had already thrown away the plants before taking a picture. I received no response from my email and my review wasn't posted.
Pros
* Plants arrived in a timely fasion (about a week).
* Price was fine ($4.50 per portion - a portion being 4-6 plantlets)
Cons
*75% of the plants were unusable (i.e. plantlet with no leaves)
*No company response to my complaint (although this was not a formal request for a refund)
Rating
Would not recommend
