No not at all, sometimes the advice people get is just crap. I just get frustrated with how people try to make out they know a lot when they know very little. I'm sorry I don't know about this product but the whole thing looks like a cop out.!
@Gypsy Tart Is there anything else in the water conditioner besides the three things you list? The first two are plant extracts and the third is a catch all term for something derived from plants.
None of these remove chlorine from the water which is the most important function of a water conditioner. If that's all there is in that water conditioner, it sounds like something just meant to 'reduce stress' rather than make the water safe.
The thing most likely to relive stress in a fish is clean water which has had the chlorine/chloramine removed.
Sorry don't understand your last commentWhy is that. Moreover, I will have to explain to the owner what this product is and why I used it.
Sorry don't understand your last comment
BuggerI'm not the owner and I bought the product whilst she was away whilst I was petsitting. I will have to explain how this product works and what the list of ingredients are.
The sales assistant stated that this product would eliminate chlorine from tap water.
I'm afraid you've fallen victim to the usual fish shop rubbish talk. You would expect them to be experts when in reality they are the worst people to ask advice from. If it contains only those three ingredients, it won't remove chlorine. Does it contain something like thiosulphate?
Explain to your friend that tap water contains chloramine or chlorine to kill bugs in drinking water. They also kill beneficial bacteria in fish tanks and hurt fish. So we need to remove them.
There are chemicals which remove chlorine from water. Chloramine is chlorine and ammonia joined together and these chemicals also split up the chloramine and remove the chlorine part. It is also possible to remove chlorine by letting water stand in a bucket for a couple of days as chlorine gasses out. But chloramine does not gas out so where chloramine is used, we do need something to treat the water. It can be tricky finding out which one any particular water provider uses, so when in doubt it is safer to assume it's chloramine and treat the water.
See if you can find some API Tap Water Conditioner
API® | TAP WATER CONDITIONER™
API TAP WATER CONDITIONER treatment removes toxins from tap water instantly, so you can add fish to your aquarium (or add them back after a water change) immediately.apifishcare.com
This contains only two things - thiosuphate to remove chlorine and EDTA to bind metals. It contains the least ingredients of any water conditioner out there. And it's easy to use as the dosage is 1 drop per American gallon/3.8 litres new water.
There are products targetted at fish which claim to help the fish produce a slime coat (which it is quite capable of by itself) and these are also called water conditioners. I suspect the person at the shop doesn't know the difference and thinks that all products called water conditioners are also dechlorinators.