Never add more fish to an aquarium where fish are dying. You simply add to the stress and risk bringing in new diseases, or infecting the new fish and killing everything.
Cancel the order until this has been resolved. Then wait a month before adding any new fish.
If you have a spare tank you can quarantine the new fish for a month or longer if need be, and this will give you time to work out what is going on in the main tank. But do not put more fish in the current tank.
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If there has been a sudden drop in GH and KH after a water change, your water supply might have changed or the water company might be adding something else to the water. There are reports (hearsay) about water companies adding stuff due to the coronavirus and we don't know what this stuff is.
There might not be anything wrong with the tap water but if the pH, GH and KH have changed since the tank was set up, the tap water could be the issue.
I would add some carbon to the filter for a month.
Test the tap water for ammonia, nitrite, nitrate, pH, GH and KH (if you can)?
Test the aquarium water too and see if there is a major difference between the 2 water tests.
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Post pictures of the remaining fish. Monitor their poop and see if it is coloured or white.
See if the fish are acting nervous or skittish when you go near the tank.
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Don't do a water change for a couple of weeks. This might be something in the tap water or an internal protozoan infection.
When you do water changes, do you dechlorinate the new water before adding it to the tank?
Do you have buckets that are used specifically for the fish?
Make sure you don't have anything on your hands when working in the tank or feeding the fish.
Add some floating plants (plastic or real) to give the fish some shade, or reduce the light on the tank.