Tiger lotus bulb guarantee.

[connorlindeman]

I sell hundreds of tiger lotus bulbs every month.
Until now, I have refunded anyone who contacts me and says that the bulb never sprouted.
Would you expect a refund if you purchased a bulb online and it did not sprout?

 

[PygmyPepperJulli]

Well… yes. I would be kind of mad if it didn’t sprout, but I would never get the refund because I always am either too lazy or feel bad for the business because it ’wasn’t their fault’. So, likely I would expect it but not get it.

Out of curiosity, do you have a certain criteria about refunding it eg. if it’s only been a week you have to wait longer?

 

[connorlindeman]

Well… yes. I would be kind of mad if it didn’t sprout, but I would never get the refund because I always am either too lazy or feel bad for the business because it ’wasn’t their fault’. So, likely I would expect it but not get it.

Out of curiosity, do you have a certain criteria about refunding it eg. if it’s only been a week you have to wait longer?

Tiger lotus bulbs sometimes do dormant, so if the bulb is still firm and it's only been two weeks, I will tell the customer to contact me after one more week. 5 out of 10 times, it sprouts in that final week, and everyone's happy.

If the bulb ends up rotting, I always refund or replace it immediately.

Even if I end up having the refund after 3 weeks, if the bulbs are still firm, I encourage the customer to keep the bulb as it will sprout as long as it's not rotten.