DBT85
Fish Fanatic
- Joined
- Jan 5, 2012
- Messages
- 157
- Reaction score
- 1
Whilst I do agree that a fresh guarentee is good. I have just purchased an ex1200 second hand. It arrived leaking however I contacted Tetratec and I now have a new head and a new hose adapter on the way free of charge. No questions asked, the filter could be 4 years old for all they know. Their customer service is amazing and I wouldn't be put off by second hand tetratec products.
I'm sure they are great. I;ve heard lots of good stories about Tetra's service in that regard. It's just.. I wouldn't want to need to contact them in the first place and obvously the older the filter the more likly you are going to need to do that.