Tetratec 1200 Ex

[barker_23]

Hi, i need a bit of advice, and if anyone can help me in any way i would be very grateful.

I recently purchased a Tetratec 1200 EX from ebay (i know i know) it was meant to be brand new, it looks as though it is. However there is a part that fits onto the filter that the hoses attach to, now this seems to be too small, as though its meant to fit on the smaller model.

I have contacted the seller but not heard anything, i have also contacted Tetra themselves but again not heard anything.

If anyone could give me some advice or any help, that would be great

Thanks

 

[Rob.S]

Is it an oval shape (with a lever) that connects the hoses to the filter body? If so it's the hose adaptor unit. Have you tried to fit it? I would have thought that this item would be common across the range; but the two smaller units do use smaller diameter tubing, so, maybe, they are different.

I assume that you have the manual - which part number is it? (number 1, is the one I'm talikng about).

 

[BobRivers]

It sounds like you have the part for the Ex700 or 600 contact Tetratec on 08700554032 (can't mind the girls name)they are very helpful. They have sent me parts out within a few days free of charge.

Its the best customer service that I 've received would always buy there products.

 

[barker_23]

Hi, yeah i have tried to fit it, and also, as you say the tubing is different sizes also.

Yeah i have the manual and its part number 1, the hose adaptor

 

[Rob.S]

Hold on, I'll get the tape measure out............

 

[Rob.S]

Length of 'D' shape is 115mm, width 65mm. Distance across the centres of the short pipes (with the 'o' seals on them - which go into the filter body) 65mm.

Hope this makes sense/is helpful.

 

[barker_23]

Thanks for the help guys, i have tried to call them but no answer, so i will try monday,


ah cheers mate yeah mine is alot smaller than that,


is there anything i need to know about these filters, i have heard they are good ones

 

[Rob.S]

I didn't bother using the carbon media. I now make my own floss pads (item 4) from a large roll of (thicker) floss - loads of it in ebay. Other than that, nothing to report. Good luck getting the adaptor replaced.

 

[shelaghfishface]

fantastic filter,ive been using mine for about 4 weeks now, and i love it,like rob.s says i dont use the carbon either,i use masses of cheap filter floss in the top tray along with the rest of the media, my water is sparkling ( oscar tank) and i would very highley recommend a tetratec to anyone who was looking for a new external

 

[rabbut]

YE, as the others say, remove the carbon and replace with more floss. I use pond floss in mine and it has a course grade firts, followed by a finer one. It cloggs slower

All the best
Rabbut