Kevin! You have a new avatar again -- cute!
Well, guys, you just can't please all the newbies all the time, and that's a fact. That's the second disgruntled customer I've seen in the last couple of days, but you know, I've seen lots of questions posted with few or no answers, and very often they could be in better places. I'll say, gee, try posting that in the betta forum (or cichlid, livebearer, garden, etc) and you'll get a better response, but I think they rarely do and I don't know why.
Me, I'm persistent. If I can't find it myself and don't get an answer in one place or another, I'll keep at it until I do. But that is me, and I have to admit, I am the exception in that respect. I love researching stuff. Most people just want the info spoon-fed and that's why they get mad and leave. It's a shame, but life goes on. Perhaps he'll be happier with another crowd.
I think everyone here does a great job of trying to help people out. Nothing to apologize for, IMHO. It's not as if they PAID for it. Geez.