techen Wolf Overlord Joined Nov 9, 2012 Messages 3,279 Reaction score 7 Location GB Oct 26, 2014 #1 Heya fokes my internet went down and its not expected to be fixed till wed/thrus Should i ask for money back or wut. Almost a week without a line or net D;
Heya fokes my internet went down and its not expected to be fixed till wed/thrus Should i ask for money back or wut. Almost a week without a line or net D;
eaglesaquarium Life, Liberty & Pursuit of the perfect fish tank Retired Moderator ⚒️ Joined Apr 4, 2011 Messages 12,902 Reaction score 373 Location US Oct 26, 2014 #2 I would ask for a refund for the time you are paying for service without receiving that service.
Ninjouzata Two Eels Are Better Than One Chatroom Moderator Joined Mar 23, 2013 Messages 3,981 Reaction score 37 Location US Oct 26, 2014 #3 I agree with Eagles. Hope they get everything fixed in time
Ch4rlie Moderate Moderating Moderator Staff member Global Moderator ⚒️ Joined Jul 16, 2013 Messages 8,870 Reaction score 3,188 Location Oxfordshire, UK Oct 26, 2014 #4 You can complain and ask if a rebate / refund would be given since no service provided for whatever length of time it takes to repair the service. If they wont, then you can report to trading standards for lack of services and refusal for rebate / refund etc Good luck.
You can complain and ask if a rebate / refund would be given since no service provided for whatever length of time it takes to repair the service. If they wont, then you can report to trading standards for lack of services and refusal for rebate / refund etc Good luck.
OP OP techen Wolf Overlord Joined Nov 9, 2012 Messages 3,279 Reaction score 7 Location GB Oct 26, 2014 #5 Thanks fokes. Will call them
OP OP techen Wolf Overlord Joined Nov 9, 2012 Messages 3,279 Reaction score 7 Location GB Oct 27, 2014 #6 problem found and fixed.... 3 days after it happened Didnt even need to get someone out.
the_lock_man Smart Homes System Specialist Retired Moderator ⚒️ Joined Mar 16, 2010 Messages 7,612 Reaction score 127 Location GB Oct 28, 2014 #7 So, if it's inside your house, then it's not their fault, so you won't get a refund.
Ch4rlie Moderate Moderating Moderator Staff member Global Moderator ⚒️ Joined Jul 16, 2013 Messages 8,870 Reaction score 3,188 Location Oxfordshire, UK Oct 28, 2014 #8 Is that a repair you did or is that how you found it? Seems not the best.....