Lighting Problem; What Does This Plug Into? (help!)

icemonkey9

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Alright, so my original hood for my nano cube exploded in a triumphant fire. Yes, literally. So i bought this new solution from an online store, and made sure they knew that I had an original Nanocube, and they confirmed, then they sold me "exactly what I needed" with a new upgrade DX solution with the proper clamps to make sure it fit.

Unfortunately these guys must have shipped it incomplete or whatever (they are not answering their phones or emails) ... because I have no way of plugging the sucker in. Some sort of adapter device is needed, and nobody at Radio Shack, Best Buy, or even the LFS had a clue. Please - someone help!!! (Below is a picture)

tank_issue.jpg
 
Alright, so my original hood for my nano cube exploded in a triumphant fire. Yes, literally. So i bought this new solution from an online store, and made sure they knew that I had an original Nanocube, and they confirmed, then they sold me "exactly what I needed" with a new upgrade DX solution with the proper clamps to make sure it fit.

Unfortunately these guys must have shipped it incomplete or whatever (they are not answering their phones or emails) ... because I have no way of plugging the sucker in. Some sort of adapter device is needed, and nobody at Radio Shack, Best Buy, or even the LFS had a clue. Please - someone help!!! (Below is a picture)

tank_issue.jpg


for starters i guess your in the US... so do you have a US plug on one of those 2 leads?

If not.. I'll guess that they are supposed to plug into the ballasts for the PC bulbs
I'd like to think they wouldnt have the heat producing ballast in in the hood with the heat of th bulbs aswell...
 
Those are the connectors from the ballast to the hood. The ballast should have two short leads off one side that the two leads from the hood plug into. If you didn't get a new ballast with the kit that is most likely the problem as the original has only one bulb and the dx has two.
 
Mystery solved, thanks. I confirmed with my receipt that I did pay for the ballast (I did) , so yes the company I ordered it through totally forgot to ship it. Hopefully they answer their phones or emails and expidite one out to me asap!!!
 
What company? Make sure you get the ballast from them. SH
 
went to get my live rock today and low and behold the store has just been sent the 12G DX - nice setup... shame about the price tag though...

But I did get a piccy for you ;)

I just need to get it off my phone...
 

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