This store sounds like mostly all of the stores near where I live in Canada.
Fish all diseased, rude, clueless store employees. And to be honest, I actually volunteer at a pet store that *does* sell fish, and many of the fish are very sickly. I remember coming in once and there were 10 dead fish in one tank.
But since I came, the fish are doing at least a little better, because when I'm in charge of feeding, I give them a variety of foods, (dig through the different types that are in the bin full of food) and clean the water more in tanks that are not doing too well. At least I know the store does weekly 25% water changes. lol
I've been there for 6 months now, and I actually don't think the fish are half bad anymore. The employees were uneducated, but once I came in, I definitely educated them at least a little bit. Before that they were going on selling bettas to people who had little half gallon bowls.
(But they may still be, I'm only in once a week, and the manager is intent on his idea of how bettas "should" be cared for
)
Anyhow, sorry to rant. lol I like the store I work at, many pet/fish stores near where I live take terrible care of their fish. I have only found one store that truly takes wonderful care of their fish, and they definitely know what they're talking about.
It's a family owned business.
Sorry to get off topic.