Welcome to our forum Bill F.
I am afraid that you have fallen into a trap that many new fish keepers fall into. You have had fish in a tank almost since it was first set up. That means that you have yet to develop any biological filtration to speak of. All fish produce ammonia mainly from their gills but also as a component of their liquid wastes and from the decay of their solid wastes. Ammonia is toxic in concentrations as low as 0.25 ppm. A functional biological filter can remove the ammonia by converting it into nitrites and further converting the nitrites into nitrates. Nitrates are fairly safe for your fish but ammonia and nitrites are toxic at very low levels.
If your local fish shop is admitting that you have high ammonia levels, they are sky high. A fish shop will often minimize the negative impact of ammonia and will never tell you its source because neither piece of information is in their best interests. No new fish until you get the filter in your tank cycled, meaning until the ammonia and nitrites stay at zero without the need for a water change. If you are going to continue to keep fish in a new tank without a functional biological filter you need to get a liquid type test kit, not rely on the fish shop. What you will do then is change so much water, every day if it is needed, to keep the ammonia and nitrites both at less than 0.25 ppm at all times. With no numbers to go by, I would advise a 90% or larger water change today, with proper use of dechlorinator, and get that test kit ASAP.
Whatever you do, don't toss any part of your filter . A typical filter manufacturer will tell you to toss some part every 3 or 4 weeks but that is completely wrong. The biological filter that you are trying to establish ends up as a colony living in the filter media. If you toss it, you and your fish get to start all over. If a filter needs to be cleaned, take some of that water you are removing every day and use it to rinse out the filter media then put the media right back where you got it. That way you won't lose any ground with a filter cleaning.
I have a link in my signature area to a thread about fish-in cycling where you can get more information.