how do u buy from trimar?

[aernympha]

well does anyone know how to buy from trimar a place in cornwall wherre u can buy fish over the net but i could find it on there website an di found the stie linked to this forum!!!! plzzzzzzzz help someone ?

 

[wetwetwet]

I don't think they're set up for online transactions

I think best to phone requirements and cc.

Are they that much cheaper for fish? - but also way up that you cann't inspect prior to purchase and don't know what water conditions they've been kept in - I believe they only gurantee live arrival - you can get a week with most lfs

 

[CFC]

Ive used trimar and for some fish they really are cheaper,the M.irwini i recently purchased was £10 less than the price the lfs quoted and that was with the shipping as well!

To order as WWW says you have to phone up with a credit card,staff are really helpful and the fish will be with you the next day.

 

[aernympha]

well the only probalem i came about is that u dnt know what colour fish ur goin to get with the discus angels and the endlers livebearers

 

[Graeme]

Talk to them on the phone and ask. Very nice people

 

[aernympha]

o ok sooo want u buy form them did they come alive and hwat happen if they do arive dead what dou do?? )

 

[DMK]

got my delivery this moring from trimar

i personally sent them an e-mail first with my order address and phone number then rang then a couple hours later to give them credit card details. I asked them what colours i will be getting and they told me. easy

all fish are garenteed alive delivery so if 1 is dead then ring them up and tell them they should send u another down when u send the dead back i guess. never heard of a dead one coming through though. all fish come in a good package, mine where in seperate big bags half full of water all bags inside one bit polestyrene box then that was in another cardboard box. they also have a heatpack in the lid to keep the fish warm.

If you order in the morning the fish will arrive the following morning (Before Noon)

i got 4 catfish and all are in good shape apart from my gold nugget which has a sore on it's chin. rang them up and they told me what to do although Graeme got there first (Cheers m8) ask me to keep them informed and if the fish is to die (very unlikely) they will end another or refund my money. Nice bloke to talk to on the phone as well.

hope this help some

 

[dirty332]

Can i get the website for that fish place?

 

[Graeme]

Trimar








Graeme.

 

[DMK]

actually after what i have just been through with them i would personaly stay clear of the place.

 

[Jazz_UK]

DMK - What happened?

 

[EddieW]

I would be interested to hear as well DMK (if possible). I have used TriMar on three occaisions now and never had any problems.....

Cheers, Eddie

 

[DMK]

My £20 Gold Nugget i just bought from Trimar. This is what they sent from the shop!!!! Can i get my money back

 

[wetwetwet]

- looks nasty

....but if it dies you get another or your money back?

 

[Jazz_UK]

DMK - Have you phoned since your initial call or even emailed Trimar the photo?

Have you specifically told them that you are unhappy with the fish and requested a replacement?

I don't know if fish are covered by the same law that covers you if you were sent a faulty appliance?

Jazz_UK