thanks so much for all suggestions and responses! these are very helpful for newbs like myself.
for some reason i 'thought' i did cycle the tank 2 months ago when i add the water w/o any fish, added the api quick start, had air stones, aquaclear 50 running, water became cloudy, and cleared in 10 days. added the initial 2 goldfishes. then after 2 weeks, i added another 2 goldfishes, cleaned/rinsed the filter/media. but i think i rinsed with tap water and may have inadvertently killed the BB (now i know better). after checking the water chemistry, it appears my ammonia is around 0.5ppm, nitrite 5.0 or so, and nitrate around 10. i suspect i have to re-cycle this tank again
for some reason i 'thought' i did cycle the tank 2 months ago when i add the water w/o any fish, added the api quick start, had air stones, aquaclear 50 running, water became cloudy, and cleared in 10 days. added the initial 2 goldfishes. then after 2 weeks, i added another 2 goldfishes, cleaned/rinsed the filter/media. but i think i rinsed with tap water and may have inadvertently killed the BB (now i know better). after checking the water chemistry, it appears my ammonia is around 0.5ppm, nitrite 5.0 or so, and nitrate around 10. i suspect i have to re-cycle this tank again