=[
my dad came in and complained at the apple store even though my ipod was out of warranty by 3 months, as i was only getting 1-2 hours battery life =/
next week we got a call form apple care and offered a brand new ipod in exchange! i was amazed!
See now that really annoys me!
I always used to hate apple products, since there are always cheaper alternatives out there with more features.
But when I caved in and bought a 3rd gen nano (which I loved), it stopped working a few days before the warranty was out.
Got a refurbished one through the warranty, which had a 3 month limited warranty or something like that, it broke a couple of days after the limited warrenty was out.
So I decided to buy my brothers one off him cheaply, since he doesn't use it (he has an iPod Classic). It was only just out of it's warranty too, but had been in a drawer for 6 months+. It broke the same way, for no real reason. I keep my iPods in cases and am very careful with them.
I emailed and called Apple to leave complaints, but all I got was "there's nothing we can do".
TBH, I probably will buy a new iPod at some point, they are very nice to use. But for the past few months I've been using a £3.50 (including p&p) mp3 player off eBay and it's worked perfectly - playing music, and not breaking.
I both hate and love Apple.
Rant over.