I wrote a review of a fish store I had used a few months back and got this reply from the store as an email
I hope you dont mind me replying to your review seen at the above website. I am the assistant manager at 'the shop' in 'a town'. I am appalled one of our members of staff came across as being offensive, we normally pride ourselves as being a friendly helpful store, the woman you spoke to no longer works for us. The advice you was given about the nitrite test kit was completely correct (i was told this would be the only kit I would need for a month old tank), in any establishing tank nitrite is widely accepted as the main fish killer! this is because nitrite itself acts much in the same way to carbon monoxide in mammals, therefore effectively slowly suffocating the fish, which is why in the first month many people may find they have fish die for no apparent reason, this is because 9 time out of 10 nitrite poisoning has no visible effects. I personally dont urge people to buy any other test kits than pH and Nitrite for fresh water tanks, this is actually because ammonia and nitrate test kits are in some cases twice the price of the pH and nitrite kits, so your relative was actually sold the cheaper test kit. The reason most people dont need an ammonia or nitrate test kit is because ammonia should only be found in an aquarium during the first 10 days of it being set-up after this point the bacteria that utilise ammonia are at full capacity. Nitrate is the least toxic product of the nitrogen cycle and is only harmful in very large amounts, so providing regular water changes are carried out there is no need to spend out on the kit if you cant afford to, plus we actually offer a free water testing service to all of our customers with advice on what the test actually mean.
so I never need to test for a mini cycle starting, or worry why my tetra are doing head stands? I will never get ammonia again lol wow what a relief
seriously though am I wrong here?
I hope you dont mind me replying to your review seen at the above website. I am the assistant manager at 'the shop' in 'a town'. I am appalled one of our members of staff came across as being offensive, we normally pride ourselves as being a friendly helpful store, the woman you spoke to no longer works for us. The advice you was given about the nitrite test kit was completely correct (i was told this would be the only kit I would need for a month old tank), in any establishing tank nitrite is widely accepted as the main fish killer! this is because nitrite itself acts much in the same way to carbon monoxide in mammals, therefore effectively slowly suffocating the fish, which is why in the first month many people may find they have fish die for no apparent reason, this is because 9 time out of 10 nitrite poisoning has no visible effects. I personally dont urge people to buy any other test kits than pH and Nitrite for fresh water tanks, this is actually because ammonia and nitrate test kits are in some cases twice the price of the pH and nitrite kits, so your relative was actually sold the cheaper test kit. The reason most people dont need an ammonia or nitrate test kit is because ammonia should only be found in an aquarium during the first 10 days of it being set-up after this point the bacteria that utilise ammonia are at full capacity. Nitrate is the least toxic product of the nitrogen cycle and is only harmful in very large amounts, so providing regular water changes are carried out there is no need to spend out on the kit if you cant afford to, plus we actually offer a free water testing service to all of our customers with advice on what the test actually mean.
so I never need to test for a mini cycle starting, or worry why my tetra are doing head stands? I will never get ammonia again lol wow what a relief
seriously though am I wrong here?