I think people would be a whole lot more supportive if the service that is currently offered was reliable. I went through a period where Royal Mail was losing about 25% of my outgoing mail. So that's 25% of my invoices not getting through, delaying me in getting paid. That's 25% of my quotations to potential customers not being delivered, thus affecting my order book. To counter this, as much of our outgoing mail as possible is emailed or faxed now, our franking machine spend is about 80% lower than it was 3 years ago.
We came home from holiday at one point to find someone else's vehicle registration document had been delivered to us. It had been addressed correctly, but delivered to the wrong house. One of our bank statements was delivered to a house around the corner - different number, different street. By a freaky coincidence, it was friends of ours, so they gave it back to us, but it could just as easily have been to someone who was active in identity theft, and they could have used the information to empty our bank account.
This is all down to a lack of caring on the part of the people who sort and deliver it all. Techy, I'm sure you're just as conscientious about your job as you are about your fish and tanks, but it seems to me that "Postmen" in general need to take a long hard look at why the Royal Mail is suffering the problems, and see if there is anything they can individually and collectively do about it.
I'm sorry if this is unpopular in some parts, but it's my honest opinion.