Ok, dont panic!!
Changing PH too quickly will kill fish, so if its changed so much, try to correct it gradually. Its strange to have PH jump up, it usually crashes down when the waste in the tank, coupled with soft water and things like bogwood cause the PH to suddenly dip. I suspect something is interfering with your test kit.
How are the fish? are they acting strange or rubbing themselves off anything??
Please dont start making huge water changes, try 20% today and 10% a day until the PH stabilises, a swinging PH will damage the fish so if the ph shot up, you need to level it gradually by adding neutral moderately hard water.
Aquarium pharmaceuticals make a product called PH adjuster that stabilises the PH by adding minerals to the water and is distinctly different to nasty products like PH up or PH down.
Ken