Online deliveries

[BoningKnife]

So I recently ordered live plants from the internet. This was a big deal for me, I've never order anything live online. Anyway I split my order across two different companies. This wasn't even that recent. The thing that's prompted me to make a post about it is the customer service from one of the two has been so brilliant it's single handedly changed my approach to buying live products online, whilst I don't have any current purchases planned I'm certainly open to using it as an option in future. Even now I continue to get advice emails from them, it's not necessarily all relevant but its a nice and appreciated touch. Don't know what the rules are about mentioning a company by name so I'll hold back on that but its definitely a company I'd happily recommend.
The other company was a shambolic experience, however I did eventually get what I paid for so I wouldn't feel the need to slate them by name.

 

[Martyn87]

I've always ordered my plants online, I use tropica to research for growing advice then I order the plants from aquaessentials. Always on time, always well packaged and healthy. Even with covid lockdown in place!

 

[BoningKnife]

That's the exact company I was on about. Fantastic!
Currently looking at fish on ebay. Shipping is expensive, very expensive. There is some very interesting stuff available though lmfao...

 

[Martyn87]

Yeah I was looking on Ebay, I messaged the seller and he only confirmed after I messaged that it wasn't available.

Aquaessentials have never let me down. A+

 

[Essjay]

You can write a review in the Review forum, there's a section for stores, which includes on-line plant sellers

There's sticky in the review forum giving guidelines on what kind of thing to put in your post. Praising companies is fine but it's writing about negative things you have to be careful with. The main thing is not to say "company x is terrible, don't use it" but to say "this is my experience with company x, based on my experience I don't recommend using it"