I've not had many good personal experiences with the staff. Back when I kept tropicals, before finding this forum, I was given so much bad advice by their staff, all of which apparently have many years experience and/or qualifacations to do with fish keeping. I lost my entire first lot of tropical stock.
Since Ive turned salty, again.. just bad advice, luckily I know better than to listen to them these days... but they're happy to sell anything to anyone, with no questions asked! I could easily walk in there, ask for a fully grown regal tang, and they wouldn't even make sure i knew it was saltwater, let alone ask what size tank i was planning to keep it in. (I know it may sound silly and you should know what water its kept in before buying, but, when I was planing my first tnak, I had no idea that there was fresh AND salt water tropical!!)
They only have one member of staff who has marine experience, and if you ask any other member of staff for marine advice, rather than say "i'm sorry, I'm not sure, if you come back on this day, our expert will be here" They will just have a wild guess, without telling you it was just a guess!
There stock, however, is usually ok. Tho I did go there yesterday to buy a firefish, and walked out again after I spotted 2 dead clowns and 3 other fish struggling to swim upright! Sorry for the rant :haha:
Nicolaisam... incase you're interested, I just managed to find the shop I was looking for! It's called Jasons aquatics, and its at 21 North Street, Redruth, Cornwall, TR15 1HJ. Going by his website, I think he only does dry goods, and corals tho.