Lights Wont Work

[black angel]

I have a juwel 240, and had it for just over the year.
One of the lights was replaced earlier this year and a few days ago I got flickering lights and ordered over the net a new tube.
This came today and hubby replaced the one that had blown. When switching on he got nothing, not even a flicker.
How do we test the new light to see if its the problem?
If its not that then where do we look next and how

Thanks

 

[voo]

Try replacing the starter for the bulb?

 

[black angel]

Cant see how to get to the starter.

 

[MHunt]

How many tubes have you got in the hood? If one works, try the new tube in there.

 

[black angel]

Its one of those double tube things, if one doesnt work then another wont. Usually it will flicker but its not doing anything.
Hubby is going to take a closer look tomorrow.
I need someone who has the rio 240 to help, but thanks though for trying.

Any ideas on how to test if its a dud or not? we have a rapitest but no idea how to use it for fluorescent tubes

 

[smithrc]

aye up...

the jewul light units use electronis balasts and are sealed units (they dont have starters).

If one tube fails, neither will light up. Swap them about a bit and see if the wrong one has been replaced.

If that fails... get another tube and put both the new ones in.
(ok, it'll be a bit of a bugger if you dont need it in the end - but you'll use it sooner or later)

If it still dosnt work - the unit needs replacing - at about £75

 

[black angel]

I hope not. I only got it in June last year, will get another tube tomorrow and find out.

Thanks

 

[black angel]

Not a happy bunny... I bought another tube and its still not working, so thats £35 spent on lighting. Ive written to Juwel complaining about it so see what they say