Hello,
Apologies to anyone reading this. **HERE BE DRAGONS**
I think that you might have a problem here... If I understand you correctly, you have 4 wires returning from the tubes. Two of these are connected, so leaving you with three wires to the ballast (ignoring live and neutral for now).
If I am incorrect then please post, saying "Bob, you misunderstand me!).
A quick explanation of florescent tubes (if required).
Apologies to any technical people here.. I'm just trying to give a **very** general overview.
/"The Big Bang Theory" mode ON!
Your florescent tube has 2 pins on each end. These two pins are connected to a small coil of wire inside and at each end of the tube which is called the heater. This heater works (worked.. I'll explain what I mean later) in exactly the same way as a heater in a "Bright Emitter" radio valve. i.e. it is used to emit electrons.
Earlier ballasts had no active electronics inside them. They are described as magnetic ballasts and are used in conjunction with a small cylindrical device called a starter.
When the light is powered on, electricity passes through the heaters at each end of the tube. Both heaters start to glow and start to emit electrons (the tube contains inert gases and mercury vapour at low pressure).
The emitted electrons cause the gas atoms to form a plasma... this process accelerates and increases the electrical current passing through the tube. Energy is passed from the excited gas atoms to the mercury atoms.
These atoms are now "energized". As the normal state of the these mercury atoms is "unenergized" this excess energy has to be "disposed of". This happens as the production of UV light. The lining of the glass tube (the phosphor coating) converts the UV light to visible light. The exact chemical makeup of the phosphors dictates the colour of visible light that is emitted.
As the tube starts to emit UV light, it electrical resistance decreases.. The more UV emitted, the greater the amount of electrical current flowing in the tube. If this increasing flow is allowed to continue unchecked, the tube would be destroyed.
The function of the ballast is to restrict the maximum current flow in the tube.
/"The Big Bang Theory" mode Off.
Everyone can now wake up... boring bit finished!
Modern ballasts are different. They are electronic and have several advantages over the earlier type (ignoring some hybrid types).
Advantages include:
They are cheaper to manufacture.
Do not require a starter.
Can have faster tube startup times.
They run at a higher operating frequency. This maximises tube life and efficiency. This also removes the "flickering" problem that can occur with some magnetic ballast/tube combinations.
Electronic ballasts generally do not need to use the tube heaters in the same way as with magnetic ballasts. The striking (lighting) voltage is generated in the ballast directly.
This is why you will see **some** ballast designs with only two connections per tube (one wire per tube end).
Other designs (probably the majority these days?) still have 4 wires per tube (2 wires per tube end). Some designs monitor the electrical conditions at the tube heaters and overall current flow under working conditions. This allows the electronics to power down the tube under fault conditions (e.g. a failing flickering tube can damage the ballast).
What is important here is how does the electronic ballast designer want the tubes connected?
If the heater connections are used for monitoring purposes, then connecting the tubes in "2 wire mode" **may** allow the ballast to strike (light)... The monitoring circuits **may** interpret the (effectively shorted) heater current flow as a marginal tube.. By this I mean the ballast is trying to **increase** the current through the tube.
This may cause the ballast to fail as it is being driven outside of its design parameters.
Now, does this apply here? It is certainly possible that your ballast works in "2 wire mode" and the extra two connections on the ballast are there **just to hold the spare wires**. If this is true then you may have just been unlucky with your ballast "going bang".
But: We don't know this for certain... you would have to obtain the ballast design specifications to be certain.
To save future problems I think it would be prudent to assume that your ballast **requires** 4 wire per tube.
You need to examine the wiring from the tube sockets closely. I would be very surprised if the tube sockets are not designed to take 2 wires (1 wire per tube pin).
Can you supply a picture of one of your tube sockets?? One showing the wiring would be helpful.
If not, then could you describe exactly what you can see, number of wires etc.
Don't worry.. we'll get to the bottom of this!
Bodge99