Help With Camera Utility Driver

[bronzecat]

Hi
Have a problem...........we were uploading photos from our canon EOS1000 camera to the laptop when the laptop through a hissy fit and switched off, it does this periodically. We fired it back up but the camera utility program will now not open? The message that appears is- "EOS utility has encountered a problem and needs to close".
We have uninstalled and reinstalled the camera drivers but the problem remains.
Anyone got any idea of what we can do?

Thanks

 

[Colin_T]

I assume you are running Windows XP or Vista. If so you should be able to do a system restore and go back to the day before the incident happened. That should fix the problem. If not then format and reinstall the Windows operating system.

 

[gaz gun man]

Bin it and buy a Nikon

But on a more helpful note, does the camera show up in My Computer? I suspect the program you are using to download your pictures is corrupt and not the drivers themselves.

Have you tried a fresh install of the utility software?

 

[Netty]

Well we've finally solved the problem. We've downloaded the latest EOS Utility updater from the canon website and now it's running fine!!!

Thanks for your input guys