my heater for my nano tank, along with a miscellaneous rest of the order, was delayed a week, from Amazon... that seems long, like it was on a truck that got wrecked... Dan's has some fish that got to the local; airport, and never got picked up last night... likely the fault of a grounded incoming plane, even though there was no storms between us... got this e-mail from Dan's today...
"Unfortunately, all orders shipped out yesterday are delayed in Billings. The reason is unclear as to why, as both airports were operating normally last night. We are working with UPS to come up with a plan to make sure the fish will be alright.
They've already been moved into a heated container, so they're not sitting in an unheated plane. We'll be sending someone up to the airport to check temps and replace heat packs. In the event, all of them are cold, we'll bring them back to the warehouse and assign new shipping dates or refund orders.
Very sorry for the inconvenience."
"Unfortunately, all orders shipped out yesterday are delayed in Billings. The reason is unclear as to why, as both airports were operating normally last night. We are working with UPS to come up with a plan to make sure the fish will be alright.
They've already been moved into a heated container, so they're not sitting in an unheated plane. We'll be sending someone up to the airport to check temps and replace heat packs. In the event, all of them are cold, we'll bring them back to the warehouse and assign new shipping dates or refund orders.
Very sorry for the inconvenience."