Coral Farm

Paul_MTS

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Apr 15, 2004
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Essex, Kirby
on tuesday i sorted out a order of a few fish and shrimp i was owed from them as they were out of stock when i last ordered.

So i e-mailed them asking Thrusday delivery and paying for an extra coral I wanted along with the delivery cost. Sent the money straight through pay pal, all done and so waited for Thrusday to roll on.

Thrusday came and went with no delivery, at after 5 (delivery dead line) i e-mailed coral farm and told them i hadn't received it.

There saying we're very sorry etc and will get onto TNT in the morning. So 12pm rolls by when I'm at work on Friday and my mum calls me to tell me the fish have arrived.

Luckily we're quite slack at work and there was plenty of people on to cover for me so go home to acclimatise the fish. Whilst doing that I tracked the number on the parcel and it didn't leave until Thrusday night, soon after I e-mailed them.

I feel it was very irresponsible of them let alone forgetting the order but then sending live goods out without knowing if i was in or not.
 
sorry to hear this Paul

I can only go by my own experience and say that with me they have always been a good supplier, I am still waiting on a Firefish (for a nano I am just making up) but other then that they have been top notch - even to the point of sending the goods before I paid for them, as I had a problem with my paypal acc.
 

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