i was about to ask basically the same question, so maybe I'll share topics.
My mom was wondering if cuttle bone would help my snails, but I was concerned that it might harden the water too much.
Most of my apple snails currently reside in the comunity with guppies, white cloud minnows, tetras, and cories. I think the minows and tetras like soft water for spawning, but They don't seem interested in spawning anyway, and with all my spawning cories and guppies, it's just as well, besides, I really want to make room for hatchets and coolies eventually.
So I've got these yellow and white snails and some are so thin you can see their organs throughh the shel, including what looks like a beating heart, but I'm not sure. It actually looks really neat, but what worries me is when the big ones have layers flaking off the shells, leaving white eroded spots.
I figured callcium would help, but didn't know what form to try., and wondered if the PH was the problem.
Do the same suggestions apply to my snails. It's mostly the older ones that have obvious problems, but I even have a new cluster of eggs on the lid now It looks alot like a little pinky whit pancreas. Could the same calcium /ph problem be why all the current generation has barely producerd 2 clutches and the original mamma snelly produced several?