snail illness

my snail (believe it is mystery snail) is not being active or suctioning to anything. I woke up this morning and found him floating in the tank, with his body out. He was still moving around. This afternoon he is on the bottom, still with his body out, still looks alive but I’m not sure. The...

Hi all, I'm new to this website, so I'm sorry if I make any posting etiquette mistakes or anything like that. But essentially, I don't know much about snails and I'm pretty baffled as to how this tiny guy got in my tank. I got three Nerite snails about 3 months ago to keep my betta company. The...

Please someone give me an idea of why my snail is floating. It occasionally sticks its antenna out, the moves back into its shell.