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Many thanks for your response, unfortunately i purchased the tank online (it does have a filter and the thermostat sits inside it, the shop i purchased the fish from does sell the particular tank though so I was able to reference what tank and i sought their advice. What worries me is they did...

Good Morning, I am new to having fish so thought for my son and I we would start small with a view to go larger if all goes well, unfortunately the first week and things are going bad and I fear I am not getting the advice needed from my local aquatics store. I have recently purchased and set...