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Thanks for your advice... I took the filter out, looked it over and the valve/ thing to produce current at the top had three settings (v.soft, medium or high current) it was just very stiff. The box that has the filter media in it opens up easily so you can get to it easy enough.

Hi, I'm new to this forum but I'm just looking for some advice. I have just bought a fish r fun 5.5L tank with a couple of guppies. The tank came with its own filter system but the filter is not producing any bubbles or even moving the water. The model is an Frf-if1. Should it be moving the water?