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I am from the USA. My tank is up and going since I received my missing elbow. I actually found a review on the aqua one betta trio & there are 2 other complaints about missing elbows. I think the person packing the elbows had the day off I have a entirely new problem now.... I cant keep it...

Hahaha!! Thats what I am worried about. Maybe I can find bigger ones? Poor little guys would probably be tortured all the time.

Wow!!! Your moss ball needs its own aquarium :) they say freshwater shrimp love them do you think my betta would get along with shrimp??

I will!! :) I cant wait to get it all put together!! I even bought Moss balls to put in there, I'm not sure if I will do real plants besides the moss balls. Im afraid I would kill them.

I finally found a phone number!! Ordering online is so crazy, I was reaching out to the manufacturer with no response & the company who shipped it wouldn't respond & I found the hidden # to the company I actually bought it from & the gentleman says in a separate box you should have a pump 1...

No its all new but when it was delivered here the pump & the pieces were in a separate box outside of the tank box. I thought that was a little strange. Because it was suppose to be included with the tank in the box.

I found these instructions too, but this isn't anything like the pump they sent me. LOL. I seriously always have this crazy luck. And I was all excited to set my tank up today.

Your tanks are beautiful! I just seen the option to view attachment

There is no way to hook the tube to my pump. It is almost smooth across & the tube doesn't fit inside.

That was my first thought too & not one of the many videos I watched showed how they set up the pump in the tank. I have even emailed the customer service 2 hours ago without any help. :(

I think I am missing another elbow piece. Can you see my pictures I added?

I just received my tank & I believe I am missing a piece I need to hook up the pump that came with the tank. I can not figure out how it hooks up with the pieces I received. Thanks in advance