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Thank you

It’s called TDS water

Thank you. Do you happen to know if DI water will have the same effect? There is a spotless water tank near me where I can fill up. Thank you

Is Epsom salt ok?

Ok. Do you happen to know if DI water has the same effect as RO? There is a spotless water tank near my house and it seems to suggest that, that could be good?

I tested the tap water, my water is just really hard. It’s not the substrate. The readings were above 20 gh and kh..

I changed 75% today too

Colin I think I found the problem. Gh and kh is off the charts, literally higher than the chart scales. Do I try chemicals to fix this?

Hi Colin. I was staring at them today and I noticed these bumps or holes in there heads. What is this? Any ideas?

Not sure but I’m sure there is something I can do. I hate the idea of treating anything live, as something you can return but clearly there are some issues. Is it possible that my tank has caused these problem?

Thank you. What percentage of water should I change?

Hi there, 1) I am not sure if they had this when they arrived, but given today marks a week of having them, they can't have got it from the tank which had nothing in it?? All the levels were fine, of course this 6 week cycling is something I was totally unaware of, and I would have expected...

After many hours of cleaning, a cracked heater to replace, and a 75% water change, there seems to be some progress on the levels: 7.52 pH 0 Ammonia 1.0 Nitrite Should I keep the lights off in the tank or turn them on? I had to turn them on to clean as I couldn't see anything Hello, good...

Good morning lovely fish keepers. Today's readings are: Thursday 13 May pH 7.72 Ammonia between 0.1 (reduced) Nitrite 2.0 I will do a water change 50-75% today and check again later today

I use liquid test kits

Thank you. That’s the goal, to not lose these babies ❤️

Thank you very much. Means so much to have some help on this. Ok I’ll give not feeding them and water change a go in the way you and the other lovely people on here have suggested. Yes, I’m pretty annoyed with the shop too tbh, I had no idea that too many fish at any one time could cause these...

Thank you kindly

50% every 4 hours, is not too much? These guys are stressed out already and I don’t want to keep disturbing them? Thanks v much for the tips!

Also the aquarium balls are supposed to remove nitrites and ammonia, as is the seachem regulator. Not sure why it’s not working but I’m told it takes a few days. Few, so 3... mean Friday. I just worry it may be too late.

Thank you for making the time to respond, appreciate it. Ok so should I do 10% water changes every day and get some prime? That’s 25l, which is easy. Thanks for your help!

Thank you ??

I feel really sad, I’m googling and seeking help left right and centre, I’ve got all sorts of deliveries all day and all I need is for someone to help. It’s so frustrating that these guys just treat livestock like just another item for sale...

Hi there. No I didn’t, told not necessarily needed ?‍♀️

Hello guys and gals, I'm new to here, so a big hello and also very new to fish keeping. I need some help please, I'll try not to bore you all to death with a long winded story, here goes... I recently got a Fluval Shaker 252L tank. I have a few live plants, some driftwood, which I quarantined...

Hey - I'm new to this community - I had the same question this time last week! It's as everyone else is saying, a yummy not harmful treat for the fish. Apparently a good sign of bio organisms