TEST KITS
You can buy test kits for GH and KH but you only test for these a couple of times a year because they don't normally change. So if you are able to go to a pet shop, just take a glass full of well water and get them to test it for you. Write the results down (in numbers) at the time they test it. And write down what the unit is measured in (ppm, dGH or something else).
You can buy other test kits that test the water for ammonia, nitrite, nitrate and pH. These are worth checking regularly, especially in a newly set up aquarium. If you do buy test kits, try to get liquid test kits rather than paper strip test kits. The liquid ones are a bit easier to read and usually a little more accurate.
Avoid buying test kits that are exposed to bright light (including sunlight), and avoid test kits kept in warm or humid areas. Heat, humidity and light destroy the reagents in the testing solutions and the kits can give false results. Check the expiry date on test kits. Sometimes shops get old stock and old kits can be past the expiry date. When you have test kits at home, keep them cool, dry and in a dark place. I kept mine in an icecream bucket with lid, on the bottom shelf in the fridge. But make sure children can't get them.
*NB* Keep test kits and fish medications away from children and animals because they contain poisonous chemicals.
*NB* Wash hands with soapy water after working in the aquarium or testing water.
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GETTING WELL WATER TESTED
It's a good idea to get well water tested for anything and everything at least once a year (by a water testing company) to make sure nothing bad has leached into it. This is for your own safety and also for the fish.
Do you have a water softener on any taps in the house?
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WATER CHANGES
To do a water change, turn off light unit, heater and filter.
Remove the light unit from the tank and put it somewhere safe and out of the way.
Remove any coverglass on top of the tank (if there is one).
Then remove half to two thirds (50-75%) of the aquarium water and pour it on the lawn or garden, then top the aquarium up with clean water from the tap.
If you are using well water, it won't have chlorine or chloramine in so you won't need a dechlorinator (water conditioner). Just fill up some clean buckets with tap water, let them stand for 30 minutes or longer, then carefully pour them into the tank. If you fill some clean buckets with water first, they can stand for 30 minutes then you can drain some water out of the tank and refill it straight away.
*NB* Don't use water for the aquarium that goes through a water softener on the tap.
Make sure any buckets you use on the fish tank are free of chemicals and have never been used to hold chemicals or detergents. If possible, buy a couple of new buckets and use a permanent marker to write "FISH ONLY" on them. Use those buckets for the fish tank and nothing else.
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GRAVEL CLEANERS
You can buy gravel cleaners from pet shops or online. These allow you to clean the gunk out of the gravel without removing the gravel from the tank.
Check out YouTube for videos on how to use a gravel cleaner.
The following link has a picture of a "syphon hose with gravel cleaner" about half way down the page. To use a gravel cleaner simply start syphoning water out of the tank. Then push the gravel cleaner part into the gravel and lift it up. Let the gravel drop out of the gravel cleaner and then move to another section of gravel and repeat the process. Work your way across the gravel until you have removed some water and then stop gravel cleaning. Be careful when doing this because you can overflow a bucket if you aren't watching the bucket while gravel cleaning. You can connect the hose to a garden hose and run it out onto the lawn if the tank is big.
Aquarium cleaning should take 30 minutes every two weeks. Learn how the professionals do it in 18 easy steps.
www.about-goldfish.com
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Reduce the feeding to 2-3 times a week for the next month. The fish won't starve but less food means cleaner water while the filter develops colonies of beneficial bacteria. When the filter has established, you can feed the fish each day.
Did the shop show/ tell you how to clean the filter?
If not, what sort of filter is on the tank?