The fish in the photo also has very severe fin rot. In fact, there looks to be no tail fin left.
We need more information to help you.
How big is the tank, volume and length?
How long has it been running?
Does it have a filter and heater, and what is the temperature?
What fish are in the tank - species and numbers?
What are your test results for ammonia, nitrite, nitrate and pH?
Is your tap water hard or soft? We need numbers, please. Your water supplier's website should have that information.
What chemicals do you add to the tank eg dechlorinator and anything else from a bottle?
Have you added any new fish, decor, plants etc recently?